Terms & privacy

Thank you for choosing to be part of our community at Prisme Services & Solutions (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact our person responsible for access and the protection of personal information.

When you visit our website prisme2s.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such as prisme2s.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

Table of Contents

1. What info do we collect?

2. How do we use your information?

3. Will Your information be shared with anyone?

4. Do we use cookies and other tracking technologies?

5. How long do we keep your information?

6. How do we keep you information safe?

7. Do we collect information from minors?

8. What are your privacy rights?

9. Data breach

10. Controls for do-not-track features

1. What info do we collect?

Personal information that you voluntarily disclose to us

In short, we collect personal information that you provide to us: such as your name, country, email or telephone number.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services, or when contacting us.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.

Information collected automatically

In short, certain information, such as: IP address and/or browser and device characteristics – will be collected automatically when you use our Services.

We automatically collect certain information when you visit, use or browse the pages of our different Services. This information does not reveal your specific identity (like your name or personal contact information) but may include information about the device used, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for internal analytics and reporting purposes.

Like many companies, we also collect information through cookies and other similar technologies.

Online identifiers: we collect cookie and other identifiers, such as those used for analytics and marketing, such as device geolocation; tools and protocols, such as Internet Protocol (IP) addresses; the devices; applications; as well as other similar data.

2. How do we use your information?

In short: We use your information for purposes based solely on legitimate commercial interests, in connection with the performance of our contract, all in compliance with our legal obligations and/or your consent.

We may use personal information collected through our Services for various business purposes described below. We process your personal information for these purposes based on our legitimate business interests; in order to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

Respond to your requests for information or contact.

To send you promotional or marketing-related communications. Please note that you can opt out of receiving our marketing emails at any time.

Respond to user requests / provide user support. We may use your information to respond to your requests and resolve any potential problems you may encounter in connection with our Services.

For other commercial purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, evaluating the effectiveness of our promotional campaigns, or to evaluate and improve our services. , marketing products as well as your experience. We assure you that we are careful to use and store this information in aggregated and anonymized form, so that it is not associated with individual users and does not include personal information. Rest assured, in no case will we use personally identifiable information without your consent.

3. Will Your information be shared with anyone?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

4. Do we use cookies and other tracking technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

A cookie is a piece of data that is stored on your device to help websites and mobile apps remember things about you.

We use first party and third party cookies for several purposes:

Performance – We use first and third-party cookies in order to track your use of features and content categories. This enables us to concentrate on what matters most to you and make these features and content pieces more accessible and easier to navigate to.

Personalization – We use first and third-party cookies in order to track and target your interests based on your usage profile. For example, we may remind you to use a feature you haven’t used for a while or display the content in your language.

Analytics – We use first and third-party cookies in order to analyze trends and understand what in our website and app works and what doesn’t. This helps us deliver the best and most relevant content all the time.

Advertising – We use first and third party cookies to deliver advertising content on different sites and advertising networks that are most relevant to you and to filter out offerings that are not.

Refusing Cookies on this Site

Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally through changing your internet software browsing settings. It may also be possible to configure your browser settings to enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your computer enabling you to decide whether to accept or reject the cookie. To manage your use of cookies there are various resources available to you, for example, the “Help” section on your browser may assist you. You can also disable or delete the stored data used by technology similar to cookies, such as Local Shared Objects or Flash cookies, by managing your browser’s “add-on settings” or visiting the website of its manufacturer. As our cookies allow you to access some of our website’s features we recommend that you leave cookies enabled. Otherwise, if cookies are disabled, it may mean that you experience reduced functionality or will be prevented from using this site altogether.

5. How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. How do we keep you information safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

7. Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected].

8. What are your privacy rights?

In Short: You may review, change, or terminate your account at any time.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

9. Data breach

A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when Prisme Services & Solutions believes you are likely to be at risk or serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that Prisme Services & Solutions becomes aware of a security breach which has resulted or may result in unauthorized access, use or disclosure of personal information Prisme Services & Solutions will promptly investigate the matter and notify the applicable Supervisory Authority not later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.

Thank you for choosing to be part of our community at Prisme Services & Solutions (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact our person responsible for access and the protection of personal information.

When you visit our website prisme2s.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such as prisme2s.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

10. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

11. Our person responsible for access and the protection of personal information.

Do not hesitate to contact our access and personal information protection officer in the following cases:

you have questions or comments regarding this Privacy Policy; you wish to access, consult or rectify the personal information about you held by our company. To do so, send your request in writing to our access and personal information protection officer:

Suzanne Mitchell, Vice-president

5200 Boulevard Des Laurentides Suite 200

Laval (Québec) Canada

H7K 2J8

By phone: 450-505-3235 ext. 229

By email: [email protected]