Terms & Privacy

1. What Info Do We Collect?

Personal information you voluntarily provide

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services, or when contacting us. This may include your name, country, email address or phone number.

Information collected automatically

We automatically collect certain information when you visit, use or browse our Services. This information does not reveal your specific identity but may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

Like many companies, we also collect information through cookies and similar technologies, including online identifiers used for analytics and marketing purposes.

2. How Do We Use Your Information?

We use your information for purposes based solely on legitimate commercial interests, in connection with the performance of our contract, in compliance with our legal obligations and/or your consent. We may use collected information to:

• Respond to your requests for information or contact
• Send you promotional or marketing-related communications (you may opt out at any time)
• Provide user support and resolve issues
• Analyze data and usage trends in aggregated and anonymized form

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Legal bases for sharing may include consent, legitimate interests, performance of a contract, legal obligations, and vital interests.

We may also share information in connection with business transfers (mergers, sales, acquisitions) or through third-party advertisers using cookies for targeted advertising purposes.

4. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (web beacons, pixels) to access or store information. We use first- and third-party cookies for several purposes:

• Performance — track your use of features and content categories
• Personalization — target your interests based on your usage profile
• Analytics — analyze trends and improve our content
• Advertising — deliver relevant advertising content across sites

You can refuse cookies by adjusting your browser settings. Note that some site features may not function correctly if cookies are disabled.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. You should only access our services within a secure environment.

7. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

8. What Are Your Privacy Rights?

Depending on the laws applicable in your jurisdiction, you may have certain rights relating to your personal information, including rights of access, correction, deletion and opposition to processing. If you are a resident of the EU or the UK, you have additional rights under the General Data Protection Regulation (GDPR).

9. Data Breach

A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when Prisme Services & Solutions believes you are likely to be at risk of serious harm. We will promptly investigate the matter and notify the applicable Supervisory Authority no later than 72 hours after becoming aware of a breach.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. We respect these do-not-track preferences when activated.

11. Our Person Responsible for Access and the Protection of Personal Information

Do not hesitate to contact our access and personal information protection officer if you have questions about this Privacy Policy or wish to access, consult or rectify the personal information held by our company.